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In organizations, real power and energy is generated through relationships. The patterns of relationships and the capacities to form them are more important than tasks, functions, roles, and positions

Margaret Wheatley

The difference between intelligence and education is this: intelligence will make you a good living.

Charles Kettering

Emotional Intelligence

Emotional Intelligence windows into perception

As with Team and Leadership, Emotional Intelligence has different definitions. Mayer & Salovey define emotional intelligence as "the ability to perceive accurately, appraise, and express emotion; the ability to access and/or generate feelings when they facilitate thought; the ability to understand emotion and emotional knowledge; and the ability to regulate emotions to promote emotional and intellectual growth"

The four main factors of emotional intelligence are: the perceptions of emotions, the ability to reason using emotions, the ability to understand emotions, and the ability to manage emotions.

Why should I care about Emotional Intelligence (EQ)?

"Recent research shows emotional intelligence (or EQ) accounts for 80% of our success in the workplace and in life, while IQ (cognitive intelligence) accounts for about 20%".1 Soft skills such as EQ can significantly improve your personal and corporate value.

We incorporate aspects of emotional intelligence into our activities and events, but we can also provide focused specialists to highlight specific coaching or team needs.

1 (Compiled by Laura Belsten Ph.D.: The Center for Creative Leadership)

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